privacy policy

AW.BODY is committed to protecting our customer's privacy. Please take the time to review the notice which explains what information we collect about you, how we use it and your rights. Your continued use of our website constitutes your acknowledgement and understanding of and agreement with our terms and conditions and privacy policy.

WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU?

We collect personal data from you when you provide it to us directly and through your use of the site. This information may include;

Information provided to us when you use our site e.g your name, contact details, product review and any information that is added to your account profile. 

Transaction and billing information, if you make a purchase from us using our site e.g credit/debit card details and delivery information.

Records of your interactions with us e.g if you contact our customer service team, interact with us on social media 

Information collected automatically, using cookies and other tracking technologies e.g which pages you viewed. We may also collect information about the device you use to access our site.

 

WHAT DO WE USE YOUR PERSONAL DATA FOR?

To fulfill your order and maintain your online account 

To manage and respond to any queries or complaints to our customer service team

Send you promotional material or other communications, in accordance with your communication preferences

Provide products and services to you

Operate, evaluate and improve our business e,g developing new products and services

To improve and maintain the site and monitor it's usage 

For market research e.g we may contact you for feedback about our products.

For security purposes, to investigate fraud and where necessary to protect ourselves and third parties.

To comply with our legal and regulatory obligations. 

 

If we use your information in ways not mentioned here, we will let you know in advanced.

 

Right to object

We offer certain choices in connection with the information we collect from you, such as how we communicate with you. To update your preferences, please inform us by opting out of email and social media correspondences. You also have the right to request access to or corrections of any personal information which we hold about you. We will respond to all access or corrections requests promptly, and in accordance with applicable laws.  

Our website is not directed at children under the age of sixteen and we do not knowingly collect information from children under the age of sixteen on our website. If we do become aware that we have inadvertently received information from a visitor under the age of sixteen on our website, we will delete the information from our records.

 

Updates on our privacy policy

This policy may be updated periodically and without prior notice to you to reflect changes in our information practices. Any changes to this policy will be posted to this page so you are always aware of the information we collect and how we use it. Accordingly please refer back to this page frequently as the policy may change.